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Delete your account and data

Last updated: 2026-11-13

1. The app and the developer

Qidda («قِدّة») is a job-costing app for fit-out contractors on web, Android and iOS (Google Play package app.qidda), developed by HashStudio. This page explains how to delete your account or your company and its data, what is deleted and what may be kept.

2. Before you delete: export your data

Export is always free. In the app: More → Export all data (free) gives you CSV files of every project, entry and party, and you can also save PDF reports for each project. The delete screen itself shows an «Export your data first» button.

Deletion is final and cannot be undone once the grace period ends, so export what you need first.

3. Removing a member or leaving a company

A company owner removes a member from the team screen with «Remove from company», and their access stops at once. The entries that member recorded stay in the company's books under their name, because they are part of the projects' financial records and are never changed silently.

If you are a member and want to leave, ask the owner, delete your own account as described next, or email admin@qidda.app.

4. Delete your own account

In the app (web, Android and iOS)

  1. Open the app and sign in.
  2. Tap the More tab.
  3. Tap Delete account (near the bottom, above Sign out).
  4. If you are a member (manager, accountant or site engineer): tap Delete my account and confirm. Your account closes at once and is signed out of all your devices.
  5. If you are an owner: the Delete the company screen opens (see the next section). The only owner of a company cannot delete their account before the company is deleted.

By email, without opening the app

Send an email to admin@qidda.app from the email address the account was registered with (or the Google account linked to it) with the subject Delete account. We check that the sender owns the account, we may reply with a confirmation link, and we complete the deletion within 30 days at the latest.

5. Delete the whole company (owner only)

  1. Open More → Delete account.
  2. Tap «Export your data first» if you have not exported yet.
  3. Type the company name to confirm, then tap Delete the company.

After that, the rest of your team is signed out at once and the company stays with you read-only and exportable for 30 days. During that time you can tap Cancel the deletion and the company returns exactly as it was. After that, all its projects, entries, photos, parties, client links and member access are deleted for good and cannot be recovered.

There is no subscription to cancel: projects are bought once, and we will not charge you anything after deletion.

6. What is deleted

  1. Your account: your email, the Google or Apple ID linked to it, and every sign-in session.
  2. Company data when the company is deleted: projects, money entries, parties (suppliers and craftsmen), notes, invoices, custody top-ups and settlements.
  3. Photos: invoice photos, site photos and the company logo.
  4. Client links and member access.

7. What may be kept, and for how long

  1. Your entries inside a company that still exists: if you delete your account as a member, your entries stay in that company's books under your name only (no email, no sign-in data) while the company exists, because they are part of its financial records. They are deleted with the company.
  2. Payment records: we keep a minimal record of purchased projects, amounts, dates and payment status, with no personal data, for our accounting and legal needs. We never see card numbers; Kashier or Google keep them under their own policies.
  3. Backups: your data rolls out of backups automatically within 14 days of being deleted from the system.

8. Deleting some data without deleting the account

You can delete a photo, archive a project (it becomes read-only and is never deleted), or remove a member, without deleting the account. Money entries are never deleted or edited silently: a correction is a new entry and both stay visible, to keep the books trustworthy. When the whole company is deleted, its entries go with it.

9. Contact

For any question or deletion request email admin@qidda.app.

Questions? Email us at admin@qidda.app